Politique de confidentialité
How we collect, use and protect your personal information
Last updated: September 2026
Company: Eros Turizm Seyahat Ltd Şti, trading as GolfTurkey.com
Contact: [email protected], +90 242 312 04 44
1. Introduction
At GolfTurkey.com, operated by Eros Turizm Seyahat Ltd Şti, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, store and safeguard the information you give us when you make a golf holiday booking or an enquiry, or work with us as a business partner. We process all data lawfully, fairly and transparently, in line with the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).
2. Information we collect
We collect only the information we need to manage bookings, provide travel services and maintain professional relationships with our clients and partners.
a. Personal information (bookings and enquiries)
- Full name and contact details (email, phone, address)
- Date of birth and nationality, when required for reservations
- Passport details, when required for flight, hotel or golf course check-in
- Payment details, handled securely by our payment partners
- Travel preferences and special requests, for example room type, tee times or dietary needs
b. Business information (tour operators and partners)
- Company name, contact person and position
- Business email, phone and address
- Contract details for B2B agreements and commission structures
- Bank or payment information required for partnership transactions
c. Website and analytics data
When you visit our website we may collect your IP address, browser type and device information, and site usage data through cookies or analytics tools such as Google Analytics. This data is anonymous and used only to improve the website's performance and your experience.
3. How we use your information
Your information is used only to deliver our services and to communicate with you about your golf holiday or partnership. We use it to:
- Process and confirm bookings for accommodation, golf courses and transfers
- Send booking updates, itineraries and service details
- Prepare invoices, vouchers and partner documents
- Manage commissions, payments and B2B correspondence
- Answer enquiries and provide customer support
- Meet our legal and financial obligations under UK and Turkish law
We do not use your personal or business information for marketing without your consent, and we never sell, rent or share your data with unauthorised third parties.
4. Sharing information
We share information only with trusted partners when needed to fulfil your booking or a contract, such as:
- Hotels, golf clubs and transfer companies, for confirmed reservations
- Financial institutions, for secure payment processing
- Technology providers who run our booking and email systems, under strict confidentiality
- Regulatory or legal authorities, when required by law
All partners are carefully vetted and comply with the applicable data protection laws.
5. Data storage and security
We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure or destruction, including encryption, access control, secure cloud storage and regular system checks.
6. Data retention
- Booking and transaction records are kept for up to 7 years to meet legal and accounting requirements.
- Partner and supplier contact details are kept while the business relationship is active.
- Marketing consent records are kept until you withdraw consent.
You can ask us to delete your data at any time, subject to our legal obligations.
7. Your rights
Under the GDPR and related data protection laws you have the right to:
- Ask for your data to be corrected or deleted
- Restrict or object to processing
- Withdraw your consent at any time
- Receive a copy of the data we hold about you (data portability)
To use these rights, email [email protected].
8. Cookies and tracking
GolfTurkey.com uses cookies to improve how the website works and performs. Cookies may collect anonymous data about browsing activity but do not identify individual users. You can manage or disable cookies in your browser settings.
9. International transfers
As we operate in both the United Kingdom and Turkey, we may process and store data in both countries. Appropriate safeguards, including standard contractual clauses and GDPR standards, protect all transfers.
10. Changes to this policy
We may update this policy from time to time to reflect changes in our business or the law. The latest version is always published on this page.
11. Contact us
For any privacy questions, concerns or requests, contact:
GolfTurkey.com / Eros Turizm Seyahat Ltd Şti
Email: [email protected]
Phone: +90 242 312 04 44
Address: Tarım Mahallesi, Perge Bulvarı, Muzaffer Uysal Yeşilevler Sitesi C Blok Kat 1 Daire 2, Muratpaşa, Antalya, Türkiye
12. Summary
We value your trust. Everything you share with us is handled in confidence and used only to plan and deliver your golf holiday, nothing more.